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Duanasari, Septi Aisyah (2017) LKP : Aplikasi Penilaian Indeks Kepuasan Masyarakat dan Keluhan Masyarakat Berbasis Desktop pada Klinik Pendidikan di Dinas Pendidikan Provinsi Jawa Timur. Undergraduate thesis, Institut Bisnis dan Informatika Stikom Surabaya.
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