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Adisaputra, I Wayan and Tanuwijaya, Haryanto (2009) Implementasi Customer Relationship Management Pada Biro Perjalanan Wisata (Studi Kasus Pada Bali Star Island). In: Seminar Nasional Sistem & Teknologi Informasi (SNASTI) 2009, 2 Desember 2009, Surabaya.
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