Analisis Penerimaan Website E-Ticketing Menggunakan TAM 2 pada Perusahaan KAHA Tours & Travel

Alhabsyi, Muhammad Iqbal, Sulistiowati, Sulistiowati and Sutomo, Erwin (2017) Analisis Penerimaan Website E-Ticketing Menggunakan TAM 2 pada Perusahaan KAHA Tours & Travel. JSIKA, 7 (1).

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KAHA Tours & Travel is a ticket reservation company for flight and hotel in domestic or overseas. Ticket reservation can be accessed by two way, either offline or online. Online ticket reservation can be done by using E-Ticketing website, but online reservation is less demanding by customers, beside that, since E-Ticketing website has implemented never been analysed, thereforethe Head Chief of Technology Service who also as the manager of the website itself need to do analysing with customers involved.Based on the problem, the solution is using TAM 2 methode by Venkatesh and Davis. TAM 2 is a popular research model for assessing customer behaviour in order to accepting and using information technology.Based on the results of analysis, is known that, there is influence between the usability which is perceived by customers towards the interest of the website users, it means if the benefit of application usage is improved, also improving the interest of the customer about accepting and using E-Ticketing KAHA website. Therefore the manager of TI KAHA Tours & Travel need to improve the quality of the website by maintaning the system, real time update for news, and designing the website in sake of convenience. So can affect the interest of customer to reserve the ticket by online

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Item Type: Article
Additional Information: M Iqbal Alhabsyi, Sulistiowati, Erwin Sutomo
Uncontrolled Keywords: KAHA Tours & Travel, Website E-Ticketing, TAM 2.
Dewey Decimal Classification: 000 – Computer science, information & general works > 000 Computer science, knowledge & systems > 006 Special computer methods
Divisions: Perpustakaan > Journals
Depositing User: Annuh Liwan Nahar
Date Deposited: 24 Feb 2021 10:03
Last Modified: 24 Feb 2021 10:03

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