User Experience Evaluation in using Web-Based Learning Planning Application

Sagirani, Tri ORCID: https://orcid.org/0000-0002-6153-5477, Kartikasari, Puspitasari and Wahyuningtyas, Nunuk ORCID: https://orcid.org/0000-0002-0489-7834 (2018) User Experience Evaluation in using Web-Based Learning Planning Application. In: Proceedings of International Conference on Information Technology Applications and Systems (ICITAS) 2018. Managing Digital Development for Sustainable Economy . Institut Bisnis dan Informatika Stikom Surabaya, Surabaya, pp. 87-90. ISBN 978-602-51367-0-2

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Abstract

User experience is known as a user’s subjective feeling in utilizing particular products. Among users or groups of users may be varied in experiences of using a similar information system product, so that it is essential to create a measurement of user experience. Measuring user experience needs a collection of feedbacks given by a group of users who utilize a certain product. This study aims to evaluate an online study planning application by using User Experience Questionnaire (UEQ) consisting of 26 matched attributes that oppose each other, of which is able to represent a product used by university students in planning their study online. UEQ is given to 106 university students who represent nine different study programs. Results show that efficiency attribute is slightly above average, while others such as tractive power, clarity, preciseness, stimulation and the latest form are below average. The results are expected to be used as a material to evaluate, reconsider and improve the product of online-based study planning application for UX practitioners, HCI educators, and program developers.

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